Personnel expected to contribute to maintenance effectiveness, including maintenance personnel, supervisors, planners, schedulers, and intern engineers. Reliability engineers have the option to attend brining their maintenance staff to this session as a problem identification/solving exercise. Often the job is so demanding that there is poor communication within the engineering department. Sitting down and just listening is one of the most powerful methods of identifying and solving repetitive problems.

This course is intended for the management of physical assets in a wide variety of industries, including mining, smelting, oil and gas, manufacturing, transport, assembly, and automated production. RCM thinking is not meant for senior management only. It should be filtered down the ranks. The maintenance and operations supervisor levels, where the jobs are executed need to understand what reliability means to business.