Course Introduction
This 2 day online course created specifically for Assistants, will help Assistants of all levels to maximize their brain for excellence whilst using knowledge and experience from 30 years of working on the job and over 15 years in training the job. You will learn nuggets from neuroscience and neuro linguistic programming to enable advanced communication, negotiation and influencing skills. You will learn how to take control of your mind to destress, gain and maintain resilience and confidence, use your emotional intelligence for communication and building relationships and excel in all you do.
You will achieve the ultimate level of resilience by developing coping skills that are effective even in situations where stress and uncertainty are high. Resilience has many health benefits and is associated with living longer, lowering rates of depression, and feeling greater satisfaction with work and life as a whole.
Growing the business isn’t just for Executives – Assistants need to make vital strategic contributions to the success of their managers and their organizations. This training is designed to challenge you to think in new ways about how you can make even more effective contributions to your manager and organization. Learn how you too can make a difference and realize that you have more to offer to help yourself and your manager to shine, how to raise your profile and stand out from the crowd and receive even more job satisfaction.
Learning Outcomes
- Understand yourself better and the way your brain works, as using your brain effectively will help you to realize your potential.
- Understand your own personality preferences and learn to style-flex in order to interact with different personality styles to be able to influence and persuade.
- Learn how to use emotional intelligence to your advantage by understanding and managing your own emotions, as well as recognizing emotions in others. This will help you create positive social interactions and is essential for realizing your true potential.
- Learn the habits that can help you in different situations.
- Watch for brain hijacks and learn how to deal with them.
- Take away practical exercises to maintain confidence and help you destress and stay calm in all situations.
- Learn the skills required to future-proof your career.
Who Should Attend
This 2 day workshop is aimed at every ‘Assistant’ in every industry. There are over 160 titles for the job of an Assistant to managers and leaders and this 2 day workshop is aimed at every one of you but here are some of the more common title roles:
● Personal Assistants
● Executive Assistants
● Senior Secretaries
● Administrative Assistants
● Office managers
● Admin officers
● Admin T eam leaders
● Executive support
● Business support